These are definitely trying and uncertain times. The Coronavirus has been rapidly spreading and wreaking havoc on the economy and entertainment/sports industry. Grocery stores have been cleaned out and something new gets canceled every day.
Some companies are really stepping up, though, and trying to make sure people are taken care of. While Disneyland and Disney World are closed, they will still be paying their employees, which is amazing.
On the other side of the spectrum, most telecommunications companies have signed the “Keep American’s Connected Pledge“. The Pledge has 3 main points which participating companies promise to adhere to for the next 60 days.
The companies agree to:
- (1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
- (2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
- (3) open its Wi-Fi hotspots to any American who needs them.
Both Sprint and T-Mobile have signed the pledge, along with AT&T, Verizon, and Comcast. Sprint and T-Mobile have taken it a step further. Both have promised to increase data capped plans to unlimited plans for the next 60 days for no additional fees.
Starting next Thursday Sprint customers will automatically be upgraded to unlimited data. And will be granted an additional 20 GB of mobile hotspot data per month. The company also stated that those do not have mobile hotspot capabilities, but have capable handsets will now get 20GB as well per month for 60 days (a minimum of two bill cycles) at no extra cost.
T-Mobile has stated their unlimited upgrades will take place immediately.
With kids being forced to attend school online for the next little while, this will be essential for some families. Internet service is going to be more important than ever right now. I am glad the major players in the telecommunications industry have set aside competition in favor of doing what is best and right for the American public. Well done!
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Sarah Kimmel is a digital parenting coach and family tech expert. She has spent the last 16 years of her career as a Microsoft Certified IT Manager supporting over 100 small businesses. During that time she started Family Tech LLC to help families understand and manage the technology in their home. She has regularly appeared as a family tech expert on KSL News, BYUtv and Studio 5, and has been invited all over the world from tech companies like Lenovo, Verizon, Microsoft, Dell, and Samsung. Find out more on her website SarahKimmel.com